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Web Browsers Support

Our goal is to support most commonly used web browsers (e.g. Apple's Safari, Microsoft's Internet Explorer, and Mozilla's Firefox).

Your Environment (good for troubleshooting, if contacting support):
Operating System:  
Screen Resolution:
Screen Color Depth:
Web Browser:
JavaScript:
Images Accepted: No
Cookies:


JavaScript Must be Enabled

Many functions on this web site require JavaScript (a programming language used in web browsers).

Google how to enable JavaScript in Firefox, Safari, Internet Explorer, Google Chrome, Opera


Media Players

Our aim is to support multiple video formats but this is timeconsuming tasks.

Below are a summary of what formats we're working on supporting and information on to what degree your computer and currently used web browser support each technology.

Flash

Cross-platform technology and is available for many operating systems but there are noteworthy expections (e.g. Apple's iPhone, iPad, iPod Touch) and - especially for older computers - user's must manually / separately / explicitely download and install Flash player.

Flash also has a track record of security problems.

 

Test 1 (Using JavaScript)
Test 2

Using Flash itself:

 

The following image shows information about the Flash Player running in the browser displaying this page:

 

If you don't see any image, or you see an image that instructs you to download Flash Player, then you do not have Flash Player installed for this browser. To install Flash Player, go to the Adobe Flash Player Download Center.

(From http://kb2.adobe.com/cps/155/tn_15507.html)

 

QuickTime

Standard technology for Apple Macintosh computers.

 

(From http://developer.apple.com/internet/webcontent/detectplugins.html)

Windows Media

Standard technology for Microsoft Windows computers.

 

 

(Detection code from www.pinlady.net/PluginDetect/WinMediaDetect.htm.)

 

 

 


Internet Explorer 6 is NOT SUPPORTED

(Feb 9, 2011: we've added one single page dedicated for users of Internet Explorer 6 with an overview of the Value Proposition Workshop and to play the introduction video.)

We know there are still some people out there using Internet Explorer 6 (IE6) but we - as well as many other organizations (e.g. Facebook, Google, and YouTube) - have decided to end supporting this ancient (released in 2001, replaced by IE7 in 2006) and dangerous browser.

IE6 (but also IE7) is famous for having many vulnerabilities that can threaten your personal information, your computer(s), and network. If you're concerned about identity theft, virus, or any other danger out there, you should immediately replace this browser with something more modern and safe.

The U.S. government's Computer Emergency Readiness Team (US-CERT) is strongly suggesting that users of Microsoft's Internet Explorer (IE) switch to another web browser because of "significant vulnerabilities" in technologies included in IE. Once such vulnerability in IE is ActiveX, which lets web sites download and install software onto your computer, sometimes without your knowledge. ActiveX was intended to make it easy to add multimedia and interactive features to sites, but instead it's become a tool for sneaking spyware onto unsuspecting computers.

Some sources for the interested reader (all opens a new window):

Browser Recommentations

(Check out comgt.com/web/browsers/ for more on selecting a web browser.)

A few suggestions include (in order):

#1   - Firefox Fast, secure, follows standards, lots of add-ons, supported on multiple platforms. mozilla.com
(Check out jandp.biz/is/tech/firefox/#Addons for examples of great and very useful add-ons.)
#2
- IE8 If stuck on IE / Microsoft products; security continue to be a problem though. microsoft.com
  - Safari More secure than IE8, fast; exist both for Macs and Win PCs. apple.com
#3 - Chrome A 'new-comer', low market share, most secure browser today, has potentials. google.com
  - Opera Been around for a long time, small market share though, maybe more for people who want to explore something different. opera.com

For different types of users:

Casual user

Any browser will do just fine. User typically have one browser that is used all the time. We recommend Firefox or Safari for security reasons.

Heavy, experienced, user

Firefox is definitely the first choice - the capability to add functionality by add-ons is outstanding and will significantly improve efficiency.

Developer, Researcher

Firefox, with specific add-ons.

Big corporations w/ custom intranet applications

Unfortunately, the only choice may be to stick with Internet Explorer due to bad programming and development of sites that depend on all sorts of non-standard behaviors that IE browsers commonly feature. (This is the reason why still IE6 still in the year 2010 has any market share what so ever.)


Side-by-Side Comparison of Popular Web Browsers

(Most common browsers.)

  Web Browser  
  Firefox Internet Explorer Chrome Safari Opera Notes
Manufacturer Mozilla Microsoft Google Apple Opera  
Market Share1) 2) 32%
(32%)
46%
IE6/7/8: 7%/12%/26%
(49%); IE6/7/8: 10%/16%/23%)
9%
(6%)
4%
(5%)
2%
(2%)
93%; , not 100%; other exist
(94%)
       -"-  Trend3) Growing Declining Growing Growing Stable  
Version (Jul 2010) 3.6 8 5 5 10.5  
Security Good
(lots of add-ons)
Good
(but problems continue)
Good
(sandbox)
Good Good  
Vulnerabilities are found all the time - make sure to always patch as soon as possible when new version is released.  
Standards support Very Good IE8 is better than earlier IEs. Very Good Very Good Among the Best  
Supported Platforms:  
- Apple Macintosh Yes No Yes4) Yes Yes  
- MS Windows Yes Yes Yes Yes Yes  
- Linux Yes No Yes4) No Yes  
More info, mfg mozilla.com/
firefox
microsoft.com/
windows/
internet-explorer
google.com/
chrome
apple.com/
safari
opera.com  
Other wikipedia wikipedia wikipedia wikipedia wikipedia  
1)  Only provided as an indication; different sources reports slightly different values.
Number above is from W3Counter.com, per Jun 2010 (Jan 2010 within parentheses).
2) Reason for high market share for IE is it's preinstalled on Win PCs (Safari is preinstalled on Macs)
Noteworty is the high market share for the independent Firefox browser. A good indication of its capabilities,
speed, security, and generally being a great web browser.
3) Trend from www.w3counter.com/trends;
4) Beta. Mac, Linux

 


IE Browsers and Operating Systems - Use, Compatibility

Which browser(s) can you run on your version of Windows? Who's using what?

Table: IE Browsers and Windows Operating Systems - Who's Using What, Who Can Use Which Browser (Compatibility)

  BrowserScore
Security Score
Windows XP
(35.6%,
declining )
Windows Vista
(21.6%,
declining )
Windows 7
(26.7%,
increasing)
 
IE6 (2001)
(2.6%,
declining)
3 of 17
- really bad
Big corporations,
w/ legacy
systems
Not Available Not Available IE6 is not supported on Windows Vista or later.
IE7 (2006)
(12.1%,
declining)
3 of 17
- really bad
-"- The unlucky ones that went for Vista... Not Available IE7 is still a vulnerable web browser and the general recommendation is always to use the latest. Not supported on Windows 7.
IE8 (2009)
(33.8%,
declining)
11 of 17
- good
(good) (good) Home users, businesses, government All versions of IE has had declining market share for some time due to increased competition from Firefox, Google, ...
IE9 (2011?) 11 of 17
- good
Not Available (supported) (supported) In public beta, no official release yet (per February 2011). Won't be supported on XP.
* Market share figures from gs.statcounter.com, for North America, and data from Dec 2010, with trends over the last few months
* Security Score from www.browserscope.org/, category security. 3 out of 17 (IE6, AND IE7) is a terribly low score. Market leaders today has a minimum score of 9 of 17.

(Section added February 2011)